If We Miss the Mark, We Make It Right
Every coaching call, every training, every deliverable. Tell us within 7 days, we redo the work, and if we still miss, you get your money back. No cap on claims, no “reasonable use” clause.
How It Works
- 1Tell Us Within 7 Days
email your coach or strategist and say what missed
- 2We Make It Right
we redo the work at no cost
- 3Your Money Back
if it still misses, a full refund on a written explanation
What’s Covered
Coaching
every call, training, quarterly planning, and Alignment Day
Deep Diagnostic & Roadmap
Website Work
audits, strategy, redesigns, optimization, Learning Center and self-service tool builds
HubSpot Projects and Training
Paid Media Management Fees
What’s Not
Third-Party Costs
ad spend, travel, software licenses
Endless Customers Live
has its own refund policy
Endless Customers Academy
has its own refund policy
Who to Write To
Your coach or strategist, or the president directly. The address is on this page on the live site.